IT Services for Modern, High-Stakes Businesses

Reliable, security-aware IT services that scale with your business — delivered by senior engineers, not a helpdesk script.

Sheridan Technologies provides IT services for organizations that cannot afford downtime, guesswork, or weak security. We design, integrate, and manage IT systems with the same rigor we apply to engineering, automation, and regulated environments.

Whether you need Microsoft 365 administration, systems integration, secure modernization, or IT support that actually understands your business, we act as a trusted partner — not a ticket mill.

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Who Our IT Services Are For

Our IT services are built for organizations that need competence, accountability, and clarity, not generic managed services.

We are a strong fit for:

• SMBs and mid-market companies outgrowing ad-hoc IT support

• Engineering-driven organizations with complex workflows

• Regulated or security-conscious environments (defense, medical, industrial)

• Teams needing IT systems that integrate cleanly with software, automation, and data

• Leaders who want fewer vendors and clearer ownership

If you are looking for the cheapest IT provider, we are not the right fit.
If you want IT done right, with long-term reliability, we are.

Our IT Services

Microsoft 365 Administration & Integration

We design, deploy, and manage Microsoft 365 environments that are secure, organized, and scalable.

Services include:

• Microsoft 365 tenant setup and configuration

• Identity and access management (users, roles, policies)

• SharePoint, OneDrive, and Teams architecture

• Email migration and security hardening

• Licensing optimization and cost control

Outcome: Reliable collaboration without chaos or security gaps.

IT Systems Integration & Modernization

Many organizations struggle because their tools do not talk to each other. We fix that.

• Integration between cloud services, internal tools, and legacy systems

• Workflow automation and data synchronization

• Infrastructure modernization and cleanup

• Documentation and system ownership clarity

Outcome: Fewer manual steps, fewer errors, and systems that actually work together.

IT Infrastructure & Operational Support

We provide practical IT support with senior-level oversight, not reactive ticket churn.

• IT architecture review and stabilization

• Vendor and service provider coordination

• Infrastructure troubleshooting and root-cause analysis

• Operational improvements to reduce recurring issues

Outcome: Stable systems, fewer emergencies, and predictable operations.

Security-Aware IT & Compliance-Ready Practices

Security and compliance are not afterthoughts — they are designed in from day one.

• Security posture reviews and risk identification

• ITAR / CMMC-aware system design (experience-driven, not checkbox consulting)

• Access control, data handling, and audit readiness

• Practical guidance that balances security with usability

Outcome: Reduced risk without paralyzing your team.

How We Are Different From Typical IT Providers

Most IT service providers are built around volume, scripts, and junior technicians.
Sheridan Technologies is built around ownership, senior expertise, and engineering discipline.

What That Means for You

• Single point of accountability — one accountable lead, no finger-pointing

• Senior engineers involved — not outsourced or entry-level support

• Engineering mindset — we solve root causes, not symptoms

• Security and compliance awareness — critical for high-stakes environments

• Lean, transparent engagement — no bloated contracts or mystery fees

We operate as a trusted advisor, not a vendor trying to lock you in.

Our IT Service Engagement Model

We keep engagements simple, transparent, and outcome-focused.

1. Assessment & Discovery
   We review your current IT environment, risks, and constraints.

2. Clear Scope & Recommendations
   You receive practical recommendations with tradeoffs explained.

3. Execution & Integration
   We implement changes with minimal disruption.

4. Stabilization & Documentation
   Systems are hardened, documented, and transferred cleanly.

5. Ongoing Support (Optional)
   Support is available when it makes sense — not forced.

Common IT Problems We Solve

• Microsoft 365 environments that grew without structure

• Security concerns with no clear owner

• Tools and systems that do not integrate

• Repeated IT issues with no root-cause resolution

• Vendors blaming each other when something breaks

• Leadership lacking visibility into IT risks and costs

If any of these sound familiar, we can help.

Frequently Asked Questions

Are you a managed service provider (MSP)?

We are not a traditional MSP. We provide engineering-led IT services focused on stability, integration, and risk reduction. Ongoing support is available when appropriate, but we do not push one-size-fits-all contracts.

Do you support small businesses?

Yes, when the engagement benefits from senior-level expertise and disciplined execution. We are often brought in when businesses outgrow ad-hoc IT support.

Can you work alongside an internal IT team?

Absolutely. We frequently augment internal teams, provide oversight, or handle complex projects while internal staff manage day-to-day tasks.

Do you help with compliance requirements?

Yes. We have experience working in regulated and security-sensitive environments and design IT systems with compliance awareness baked in.

What if you are not the right fit?

We will tell you early and help guide you to a better option. Integrity matters more than forcing an engagement.

Get Clarity on Your IT Environment

If you want IT services that reduce risk, remove friction, and support long-term growth, let’s talk.

Request an IT Assessment
Speak With an Engineer